Please click Here to obtain our Dispute Resolution Form
 
 
NOTICE : Beware of communications impersonating FIDReC and other scams.
 
  
We are an independent and impartial alternative dispute resolution institution. We encourage and assist in the resolution of disputes between consumers and financial institutions through mediation and adjudication. Our core principles are: Accessibility, Independence, Effectiveness, Accountability and Fairness.
 
 
ANNOUNCEMENT : FIDReC releases annual report for financial year ending June 2020
 
ANNOUNCEMENT : Our office is open from 9 a.m. to 6 p.m., Mondays to Fridays (excluding Public Holidays). However, as some of our team members will be working offisite, kindly schedule an appointment with us in advance if you need to meet any of our officers.

Please contact us by email at info@fidrec.com.sg or call us at +65 6327 8878 if you have a dispute with a financial institution.
  
ANNOUNCEMENT :

In case you missed our free webinar on "Consumer banking: Good Practices and Common Pitfalls" on Tuesday 18 Aug 2020, you may view the recording by clicking here.


In case you missed our free webinar on "Life and Medical Insurance" on Monday 4 May 2020, you may view the recording by clicking here.
  
 
Financial institutions who are interested to subscribe to FIDReC, please click
 
 
 
Please read the Terms of Use