Please click Here to obtain our Dispute Resolution Form
 
 
NOTICE : Beware of communications impersonating FIDReC and other scams.
 
  
We are an independent and impartial alternative dispute resolution institution. We encourage and assist in the resolution of disputes between consumers and financial institutions through mediation and adjudication. Our core principles are: Accessibility, Independence, Effectiveness, Accountability and Fairness.
 
 
ANNOUNCEMENT : Our office is open from 9 a.m. to 6 p.m. Mondays to Fridays for limited services only.

Please contact us by email at info@fidrec.com.sg or call us at +65 6225 4171 or +65 6225 1059.
  
ANNOUNCEMENT : FIDReC's operating hours for the festive season 2020-2021
  
ANNOUNCEMENT :

In case you missed our free webinar on "Consumer banking: Good Practices and Common Pitfalls" on Tuesday 18 Aug 2020, you may view the recording by clicking here.


In case you missed our free webinar on "Life and Medical Insurance" on Monday 4 May 2020, you may view the recording by clicking here.
  
ANNOUNCEMENT : FIDReC releases annual report for financial year ending June 2019
 
 
Financial institutions who are interested to subscribe to FIDReC, please click
 
 
 
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