Please click Here to obtain our Dispute Resolution Form
: Beware of communications impersonating FIDReC and other scams.
We are an independent and impartial alternative dispute resolution institution. We encourage and assist in the resolution of disputes between consumers and financial institutions through
mediation and adjudication. Our core principles are: Accessibility, Independence, Effectiveness, Accountability and Fairness.
: Our office is open from 9 a.m. to 6 p.m. Mondays to Fridays for limited services only.
Please contact us by email at firstname.lastname@example.org or call us at +65 6225 4171 or +65 6225 1059.
: FIDReC's operating hours for the festive season 2020-2021